Open requests
Respond within 30 days
Privacy requests.
Requests under the Australian Privacy Principles, plus customer data exports and deletion.
Nearest due date
PR-031
Completed, 90 days
Median 6 days
Notifiable breaches
Last 12 months
Requests
Local synthetic fixture data
| ID | From | Organisation | Request | Received | Due | Status | Owner |
|---|---|---|---|---|---|---|---|
| PR-031 | Care worker | Harbour Home Support | Access to my records | 4 Oct | 3 Nov | ● In progress | Nadia S. |
| PR-030 | Client, via provider | Southgate Community Care | Correct a progress note | 20 Oct | 19 Nov | ● With provider | Emma L. |
| PR-029 | Provider | Westgate Aged Care | Export all data | 14 Oct | 13 Nov | ● Approved by 2 | Kiran W. |
| PR-027 | Care worker | Coastline Care Staff | Delete my account | 2 Oct | 1 Nov | ● Done | Emma L. |
Retention
Applied automatically, every night
- Visit records and proof
- 7 years, then deleted
- Progress notes
- Owned by the provider. Deleted 90 days after the contract ends
- Voice recordings
- Deleted when the worker confirms the note
- Location
- Two readings per visit. Deleted with the visit record
- Worker links
- Stop working 24 hours after the visit
Customer data exports and deletion
- ExportFull export as CSV and PDF. Needs two people.
- 90-day windowCustomer confirms they have their data.
- DeleteDeleted from live systems, then from backups within 35 days.
- CertificateDeletion certificate sent to the customer.